frequently asked questions

General

  • On-day coordination ensures that your event runs seamlessly. Our expert coordinator, Drew, and his team manage all the behind-the-scenes details, leaving you free to enjoy your special day without stress.

  • We operate across South East Queensland, Northern New South Wales, and the Scenic Rim, working closely with venues and vendors in these regions.

  • Our team works with venues, planners, and vendors to bring your vision to life, managing schedules, setting up, and handling logistics so everything runs smoothly.

  • Yes, we collaborate with any existing planners or vendors, ensuring smooth communication and a unified approach to your event.

  • Our enquiry management service uses advanced technology systems to streamline and optimise the way venues and businesses handle customer inquiries. This improves response times and enhances overall customer experience.

  • We use cutting-edge software to track, organise, and respond to inquiries in real-time, allowing for quicker responses and better communication with clients.

  • Our system helps venues secure more business by improving the customer journey from initial contact through to event execution. It also reduces the workload on venue staff, allowing them to focus on delivering exceptional guest experiences.

  • We currently manage venues such as Wynmere Estate, Maroon Hill Estate, Tall Trees, High Garden, and Rosewood Estate.

  • We offer tailored support for venues, from handling enquiries to operational support. We work closely with venue owners to develop customised management plans that enhance the guest experience and meet business goals.

  • Yes, we manage the entire booking process, customer inquiries, and on-site operations, ensuring a smooth experience for both the venue and its clients.

  • Absolutely. We tailor our services to match the specific requirements and goals of each venue we work with, ensuring optimal results.

  • Yes, we have a list of vendors we love working with, which can be found on our website. These are trusted professionals who align with our standards and values.

  • Absolutely! While we recommend our preferred vendors, we are happy to work with any vendors you choose to bring your event vision to life.